The mission of Grant County is to meet current and future needs, serving together with public and private entities, while fostering a respectful and successful work environment.

"We do the difficult everyday, the impossible just takes a little longer."

 

Grant County Technology Services welcomes you to the TS web page.  We hope you enjoy your stay with us, and please do not feed the animals.

The Purpose of GCTS

 

Technology Services provides internal technical support for Grant County Departments, Offices and Agencies. Technology Services also provides oversight and management of enterprise class software, network infrastructures and a vast array of technology based projects.

 

This includes but is not limited to the following:

 

Network Infrastructure:

• Active Directory Services

• File Services

• Printer Services

• DNS Services (Domain Naming System)

• Virtual Private Network Services (VPN)

• Web Hosting Services

• FTP Hosting Services

• Web Content Management and Monitoring:
  *Web Site tracking, Download tracking, Software Installation tracking.

• Routing and Remote Access Services

• Internet Security and Accelerator Firewall (ISA)

• Windows Server Update Services (WSUS)

• Exchange E-Mail Services via Outlook and Web

• Sever Data Backup

• Network Security

• Antivirus

• Spyware Protection

• Network and Systems Monitoring

• Server Systems Power Redundancy

• Server Systems Environmental Monitoring

• Wired Networking (Copper and Fiber)

• Wireless Networking (802.11 a,b,g,n)

• Cisco Network Device Management

• Linksys Network Device Management
   

Operating System/Software/Hardware Management and Support:

• Windows XP Professional

• Windows 2000 Server

• Windows Server 2003

• Kofax

• Stellent

• Eagle Recording

• AS400

• FTR Gold (For the Record)

• Spillman/Summit

• Various Access and Paradox Database

• Microsoft Office Suite of end user applications:
  *Outlook, Word, Excel, Access, PowerPoint, Publisher, Viso, FrontPage

• Corel Word Perfect Suite of end user applications

• Alpha 5

• Adobe brand of end user applications:
  *Adobe, Adobe Reader, Adobe/Macromedia Dream Weaver, Adobe Photoshop

 

Service Area

 

Technology Services currently provides support for twenty County Offices, Agencies and Departments in 12 different locations throughout Grant County.

 

Onsite service for the following locations:

• Court House Campus, Ephrata

• Building/Fire, Ephrata

• Planning, Ephrata

• Juvenile Services, Ephrata

• Work Release, Ephrata

• Public Works, Ephrata

• District Court and P.A.R.C. Moses Lake

• Juvenile, Moses Lake

• Emergency Services, Moses Lake

• Grant County Sheriff's Substation, Moses Lake

• Grant County Fairgrounds, Moses Lake

• Gorge Amphitheater Substation, George

 

Staffing

 

Technology Services is comprised of six full-time County employees.  These employees consist of the following:

• Director - Gary Baker

• Network Manager - Dave Patten

• Information Technologies Systems Specialist - Joseph Carter, Jeff Bush, John Martin

• Help Desk Dispatch/Administrative Assistant - Carlos Garay

 

Location

 

Technology Service's Office is located on the third floor of the courthouse annex, in suite 310.  You can take the elevator to the third floor and take a left, we're at the end of the hall.

 

Contact Information:

Office Hours: Monday through Friday, 8:00 to 5:00
Phone: (509) 754-2011 ext.393
Fax: (509) 754-6071
Email is@co.grant.wa.us